Complaints Policy

We take complaints seriously.

How to raise a complaint

Write to us through the contact page with your name, phone number, the date you contacted us and what went wrong. If it concerns work performed by a provider we connected you with, include the provider's name.

What happens next

We acknowledge complaints within two business days, look into what happened, and reply with what we found and what we will do. Where the complaint is about a provider's work, we pass it to the provider and may stop referring work to them.

Outside help

If you are not satisfied, you can contact your state's consumer protection office.

Junk Removal Hartford CT is a referral service operated by Brain Trust Publishing LLC.